I forgot my password, what should I do?

In this article you will find clear and complete information on how to reset your password and regain access to your account quickly and securely.

How can I reset my password?

Resetting your password is very simple. Follow these steps:

1. Go to the Skokka site and click on the user icon at the top right.
2. On the login page, click on the "Forgot password" link.
3. Enter the email address you used to register and click "Reset password".

4. You will receive an email with a 6-digit code: enter it in the appropriate fields.

5. After entering the code, click on "Verify code".

6. At this point, you will be able to set your new password.

Can't find the reset email?

If you don't see the email in your inbox, we recommend:

• Checking the Spam or Junk mail folder of your email provider.
• Verifying that you entered the correct email address associated with your account.
• Checking that your inbox has not reached its maximum capacity.

How to create a secure password?

To protect your account, we recommend creating a password that meets the following criteria:

• It has at least 8 characters.
• Contains uppercase and lowercase letters.
• Includes at least one number.
• Uses special characters (e.g. !, ?, %, #).
• Avoids obvious sequences such as 12345 or abcde.
• Has not been used previously on other sites.

A secure password is the first line of defence to protect your account and your ads.