It can happen that a scammer contacts an advertiser pretending to be an official representative of Skokka. These fake operators often use WhatsApp or other unofficial channels to deceive users and obtain money or personal information.
In this article, we explain how to recognise the fraud attempt and what actions to take to protect yourself.
What does the scam look like?
The scammer contacts the advertiser via WhatsApp, pretending to be a seller or consultant from the site. During the conversation, the scammer may:
Under the pretext of having noticed a drop in views of the ads posted by the advertiser, offer a supposed satisfaction survey, in which, at the end, the advertiser should pay a fee to receive a positive review or improve the ad's visibility.
Offer to sell credits at a lower price than those available directly on the site.
Propose “VIP” or “Top” services only after receiving payment outside the platform.
Falsely claim that the ad has received negative reports and ask for money to avoid it being blocked.
Is this type of contact a fraud attempt?
Yes, Skokka never requests external payments, nor does it offer positive reviews, upgrades, or “VIP” services outside its official platform.
Furthermore, when a real site operator contacts an advertiser via WhatsApp, they always communicate the user code of the advertiser, information visible only in the dashboard of the private area.
If the person writing to you does not provide this code, they are not an authentic operator.
Furthermore, when a real site operator contacts an advertiser via WhatsApp, they always communicate the user code of the advertiser, information visible only in the dashboard of the private area.
If the person writing to you does not provide this code, they are not an authentic operator.
What should I do if I receive a suspicious message?
If you receive a suspicious message from someone claiming to represent the site, do not reply, do not make payments, and do not provide personal data.
Follow these steps:
Follow these steps:
- Gather evidence of the contact, such as:
- phone number of the person who wrote to you;
- screenshots of the conversation with the scammer;
- any other useful elements (links, images, names).
- Report the incident immediately to our support service via the official contact form.
- Block the number on WhatsApp to avoid further contact attempts.
The information you send is essential to help our team identify scammers and take measures to protect all users.
If you receive a suspicious proposal or request, do not reply and report it immediately. Your report helps keep the platform safe for all users.