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Recovering the email for your Skokka account

Updated

Learn how to find the email address linked to your Skokka account and log in again.

  • Search for “Skokka” in your inbox
  • Check your Spam, Promotions and Junk folders too
  • Look for confirmation emails about your past ads
  • If you know your user code, contact Skokka support
  • If nothing works, send Skokka support as many account details as possible

 

How to find the email for your Skokka account

If you don’t remember which email you used to sign up for Skokka, you can find it in several ways. It happens often, and it usually takes just a few minutes.

Searching your inbox for Skokka emails

The quickest way to recover the email for your Skokka account is to search for messages we sent you.

  1. Open your email inbox.
  2. Type “Skokka” in the search bar.
  3. Check your Spam, Promotions and Junk folders too.
  4. Open one of the messages you find.
  5. Check which address it was sent to.

The address that received Skokka’s messages is your login email.

Searching for notifications about your past ads

If you have posted ads on Skokka, you can find your account email through the related notifications. Skokka usually sends confirmations and alerts to the registered email.

  1. Think of the title of an ad you posted.
  2. Search for that title in your inbox.
  3. Open the confirmation or notification email.
  4. Check which address it was sent to.

Using your user code

If you know your Skokka user code, the support team can find the email linked to your account. Contact Skokka support and include your user code in your message.

 

Contacting support to recover the email for your Skokka account

If none of these methods work, contact Skokka support. To help us find your account faster, include as much information as possible:

  • The name you used when signing up
  • The phone number linked to your account
  • The title of an ad you posted
  • Your user code, if you know it

 

Common issues

❯ I can’t find any emails from Skokka → Check your Spam, Promotions and Junk folders. Repeat the search in any other inboxes you use.
❯ I find Skokka emails in more than one inbox → Try logging in with each address you found.
❯ I don’t remember my user code → Contact Skokka support with your name, phone number and the title of an ad.

 

If you’re still having trouble accessing your Skokka account, send us a message. Our team will help you as soon as possible.

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